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News & Insights

Mandatory CCTV installation (India)
Carriage of DG Regulation Updated (China)

Claims handling

Claims management principles

With staff from a variety of legal and commercial backgrounds and all with significant experience of P&I and Defence matters, our teams work closely with our Members to manage their claims exposure, from the smallest crew injury to major casualties. They also provide advisory services to help Members in preventing claims and on practical, legal and contractual measures which may reduce or limit exposure should an incident occur.

Recognizing the importance of resource management, we make it our job to know who can assist our clients in the best way possible. We deploy surveyor(s), expert(s), consultant(s) or external lawyer(s) with the most relevant experience to address specific issues. Cooperation is fundamental to achieving positive results when handling a claim, dispute or casualty.

Claims management principles

Our dedicated Loss Prevention team has exceptional seafaring experience. We work closely and strategically with our members to help reduce operational risk. We have a range of measures and activities to help our members with loss prevention. We listen to individual needs and tailor make our service to suit each member.

marine@transportpandi.com

Please send all claims related correspondence to marine@transportpandi.com within office hours.

+ 64 04 889 30 50

In the event of a maritime emergency or casualty outside office hours, please call our emergency telephone service